Política de envío
Shipping
Orders are processed within 1–2 business days.
Delivery times vary by location, but most orders arrive within 4–7 days.
Timing may shift slightly around holidays, promotions, or weather conditions.
Each pillow is carefully compressed and packed in a structured box—
designed to protect its shape and maintain proper support from the moment it arrives.
Shipping carriers are selected based on your location to ensure the most efficient delivery.
Please note that we do not ship to P.O. boxes.
Our packaging is structured to protect the pillow and may not fit standard box dimensions.
For questions, reach us at hello@kanudausa.com.
International Shipping
We’ve partnered with MyUS.com to support international orders.
MyUS provides a U.S. shipping address, receives your package, and forwards it to over 225 countries.
They also assist with customs documentation and work with trusted carriers like FedEx, UPS, and DHL.
How it works:
- Sign up with MyUS and receive your U.S. address
- Use that address at checkout on Kanuda USA
- MyUS handles international forwarding once your order ships
Some items may be restricted depending on destination.
For full details, refer to MyUS.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
For further information on Return & Exchanges, please visit the following link: