Primo Air – Elevated, Soft Support
A cervical pillow designed by a physical therapist to hold your neck in alignment and relieve neck pain. Elevated, soft profile for slightly rounded head types.
Benefits and Features
- Helps relieve everyday neck stiffness and tension
- Holds your neck's natural C-curve overnight
- Relieves ear, jaw, and shoulder pressure when side-sleeping
- Built in physical therapy techniques (OCBR & CV4)
Dimensions
- Pillow Dimensions: 23.6" L × 11.8" W × 4.6" H
- Neck Support Height: 2.52"
- Back-of-Head Support Height: 0.98"
- Height Pad: 0.4"
Material
- Pillow Foam: High-Density Tensegrity Foam (Polyurethane Foam)
- Liner: 100% Polyester with Waterproof Coating
- Default Pillowcase (Mulberry): 60% Polyester, 40% Rayon
FAQ
How is the Primo Air a good fit for slightly rounded head shapes?
- The Primo Air has a moderately deep cradle with slightly higher head and cervical support than the Piano Air, making it the best fit for slightly rounded back-of-head shapes. It provides a bit more support beneath both the head and neck while maintaining balanced cervical alignment, making it ideal for those who need slightly more support without feeling over-elevated.
What does "head shape" mean?
- When we refer to head shape, we're talking specifically about the curve of the back of your head (occiput)—not the overall size or shape of your face.
What's my head shape? I'm not sure.
- We're happy to help. Simply email us at hello@kanudausa.com with a side-profile photo of yourself with your hair parted or pulled completely away from the back of your head so the full contour is visible.
What's in the box?
- Pillow
- Default Pillow Case
- Height Pad Insert
What's the return policy?
- It can be found here: Return & Exchange Policy
How does Kanuda help with neck pain relief?
- When proper cervical alignment is held overnight, your neck muscles can finally rest instead of compensating. That's where real neck pain relief starts. Learn more on our Why Kanuda page.
How do I wash the pillow case?
- The pillowcase is removable and washable. Hand wash with mild detergent, then air dry.
- Do not tumble dry, as heat may affect the fabric and fit.
For more information, please visit the Support section.
60-night risk-free guarantee with Checkout+
Wake up to a neck that finally rested.
Unsupported, neck muscles work all night. Aligned, they rest.
Medium High Support
Elevated cervical support with a soft, balanced feel.
Rounded Head Shape
Designed for slightly pronounced back-of-head profiles.
Medium Soft
A softer entry point for those new to cervical pillows.
40+ Ventilation Holes
Airflow channels help release heat through the night.
Physical therapy, built into your pillow.
Alignment takes time.
What took years to lose won't return overnight.
WEEK 1
1 in 6 feel the difference right away.
At first it may feel firmer and more contoured than you're used to. That's not a problem — it's your neck meeting real support, maybe for the first time.
WEEK 2
1 in 2 notice a change by the second week.
Sleep feels less interrupted. Morning tension in the neck and shoulders starts to ease. Some nights still feel different — that's the adjustment, not a setback.
Month 1
9 in 10 are satisfied by the first month.
The support starts to feel like yours. Sleep settles, mornings feel lighter, and your neck stops being something you think about.
FAQ
1. What kinds of neck and sleep issues do customers come to Kanuda with?
- Most customers come to us after everyday struggles: morning neck and shoulder stiffness, all-day tension, tension headaches, tossing and turning, waking through the night, and "tech neck" from desk work—often after trying memory foam, feather, adjustable, and other one-sized fits all pillows without finding real support.
Others are managing more specific conditions and want better nightly support: degenerative disc disease, bulging or protruding discs, pinched nerves and tingling in the arms or hands, cervical stenosis, arthritis, forward-head posture, cervical facet syndrome, hypermobility and EDS, cervical vertigo, and recovery from car-accident and other neck injuries. Many are also side or back sleepers who couldn't find a pillow that filled the gap between ear and shoulder or kept their head from tipping forward.
2. What improvements do customers notice after switching to Kanuda?
- After adjusting to Kanuda, the improvements customers most often share with us are waking with far less neck and shoulder stiffness, fewer headaches, less nighttime tossing and turning, deeper and more uninterrupted sleep, reduced tingling and tension, and better-supported side and back sleeping—simply feeling more rested and aligned in the morning.
Every person is different, and Kanuda works best as part of healthy sleep and posture habits. But for many customers, finding their right-fit pillow has made a meaningful difference in how they sleep and how they wake up.
3. How long is the adjustment period, really?
- Kanuda supports your neck in a way most pillows don't, so it can feel firm or unfamiliar at first. Most customers adapt within one to three weeks, and many tell us the support was well worth the wait. If you're still adjusting after that, contact us—it's often a small placement or height tweak.
4. Can I sleep on my side—and how should I position myself?
- Yes—Kanuda supports both back and side sleeping. The taller outer zones fill the space between your ear and shoulder to keep your neck aligned. When side sleeping, rest your head in the raised outer zone rather than the center contour; it can take a few nights to find your spot. Our Tensegrity Foam holds its support all night, so you won't sink flat by morning.
5. Should I use the height pad?
- We recommend starting without it. If you have broader shoulders or a taller frame—or want a little more height, especially when side sleeping—you can place the included height pad under or inside the pillow. Start low, and add only if you need it.
“I have pinched nerves at C5 and C6, which caused neck pain and numbness in hands. I tried the cheaper pillows similar in design, they helped but do not last long. So I finally ordered a Kanuda Primo Air pillow.
The quality is great, I have been using it for 6 months. My numbness is gone and neck feels great. The pillow really does let you shift from back sleeper to left or right side sleeper, without effort. I recently bought the Kanuda Piano Air too.
”
“It took me a long time to get used to this pillow as I retrained from being a side sleeper to sleeping more on my back. The pillow allows for side sleeping, but it clearly wants you on your back.
The headaches and stiff neck I used to wake up with are largely gone, and after months of use, my posture genuinely feels better. I “hated” using it at first, but I love what it’s doing for me—it’s a long process, but well worth it in the end.
”
“I have a chronic neck issue that I have not been able to resolve but my therapy includes having good support for my neck when sleeping.
This is my favorite pillow. I have bought like 30 pillows trying to find the right one but this one I won't trade for anything. I waited a long time to buy because the cost is so much but I got some family to pitch in for my birthday and the rest is history.
”
“I've tried at least half a dozen pricey pillows and been disappointed. Shredded latex foam was the closest, but I would wake every night and readjust the filling. Buckwheat, memory foams, contoured and flat — all fell short. I wanted support for back sleeping with a bit of lateral height so that I could turn my head slightly.
The Primo Air met all these needs perfectly. I wouldn't have guessed how well this would work. I've purchased the travel version and would not hesitate to buy another Primo if, heaven forbid, something happened to mine.
”
Ratings & Reviews
- GGeorgeVerified BuyerReviewingPiano Air – Low, Firm SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 45-54Main reason for getting Kanuda Neck PainProduct Standouts Great Quality, Better SleepRated 5 out of 5 stars2 hours agoGame Changer!
Prior to some internet searches on “pillows for neck pain”, I had never heard of the Kanuda brand or its products. I took the quiz, thought pretty hard about the price point and picked my Piano Air. Delivery was fast and with a 60 night guarantee, it was a risk free option on relief for what was some fairly uncomfortable, intermittent nerve pain from terrible sleeping positions. No BS, in about a week, neck pain resolved. Sleeping much improved and I’ve confined to order additional items form the store in search of addional relief for my 50 year old aches and pains. Highly recommend. Customer service is top notch.
- AHAnna H.Verified BuyerReviewingPrimo Air – Elevated, Soft SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 35-44Main reason for getting Kanuda Neck PainProduct Standouts Great Quality, Better Sleep, Neck SupportRated 5 out of 5 stars4 hours agoFinally sleeping through the night after years of pain
I'm so glad that I took the chance on trying out a Kanuda pillow. I've been suffering from neck and shoulder pain for years, and have seen multiple chiropractors, massage therapists, physical therapists, and accupuncturists, with no lasting fix. As the years went by, the neck pain started to affect my jaw. I'd wake up in pain every morning, but worse, I couldn't sleep through the night, and the sleep deprivation started to affect my cognition and daily energy levels. What started as a little neck soreness and stiffness turned into no longer being able to think clearly enough to perform well at work each day, and no longer having the energy to have a social life.
When I saw the first ads for Kanuda, I thought that it was too expensive, so I put off buying it for a year. What finally changed my mind is seeing that there was a long trial period and reviewers said returns and exchanges were easy. I decided to give it a try. I started with the Piano Air, and tried it for about a month before coming to terms with the fact that it just wasn't quite the right fit. I loved so much about the pillow: the sturdy material, the well-made cover, the thoughtful design for head and neck, the way the sides of the pillow felt when I side slept, and the space for my shoulder in that position.
Unfortunately, the Primo Air's neck support wasn't a match for my head/neck, so I still tossed and turned at night. I put off returning it for a few days because I was afraid of how difficult it would…
- SKSteven K.Verified BuyerReviewingPrimo Air – Elevated, Soft SupportI recommend this productMain sleeping position Back SleeperHeight Range 6' 1" or overAge Range 45-54Main reason for getting Kanuda Neck Pain, Posture CorrectionProduct Standouts Great Quality, Better Sleep, Neck Support, Better PostureRated 5 out of 5 starsYesterdayPrimo Air
I purchased the Primo Air due to on going neck stiffness and knots in my upper shoulders. After using for several months I have seen a substantial decrease in the knots in my shoulder. The pillow does take a bit to get adjusted to but has been very helpful for relief.
- KPKimberly P.Verified BuyerReviewingLargo – Adaptive, Smooth SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 55-64Main reason for getting Kanuda Neck PainProduct Standouts Neck Support, Great Quality, Better Sleep, Better PostureRated 5 out of 5 stars2 days agoLargo
My wife bought me the Largo pillow. I have severe cervical foramenal stenosis. I have been sleeping with this pillow for about six weeks now. It felt a little stiff at first but once I got used to it, I have noticed that I don’t wake up with pain in my neck and shoulders anymore . I would highly recommend this pillow.
- JJamesVerified BuyerReviewingPiano Air – Low, Firm SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 35-44Main reason for getting Kanuda Neck PainProduct Standouts Better SleepRated 5 out of 5 stars3 days agoHelps with shoulder pain
I have always preferred sleeping on my side however i have chronic shoulder pain on one side and sleeping on the side makes the pain worse. The pillow encourages me to sleep on my back more and when I do sleep on the side the support is better so it's not as painful.