Primo Air – Elevated, Soft Support
A cervical pillow designed by a physical therapist to hold your neck in alignment and relieve neck pain. Elevated, soft profile for slightly rounded head types.
Benefits and Features
- Helps relieve everyday neck stiffness and tension
- Holds your neck's natural C-curve overnight
- Relieves ear, jaw, and shoulder pressure when side-sleeping
- Built in physical therapy techniques (OCBR & CV4)
Dimensions
- Pillow Dimensions: 23.6" L × 11.8" W × 4.6" H
- Neck Support Height: 2.52"
- Back-of-Head Support Height: 0.98"
- Height Pad: 0.4"
Material
- Pillow Foam: High-Density Tensegrity Foam (Polyurethane Foam)
- Liner: 100% Polyester with Waterproof Coating
- Default Pillowcase (Bamboo): 60% Polyester, 40% Rayon
FAQ
How is the Primo Air a good fit for slightly rounded head shapes?
- The Primo Air has a moderately deep cradle with slightly higher head and cervical support than the Piano Air, making it the best fit for slightly rounded back-of-head shapes. It provides a bit more support beneath both the head and neck while maintaining balanced cervical alignment, making it ideal for those who need slightly more support without feeling over-elevated.
What does "head shape" mean?
- When we refer to head shape, we're talking specifically about the curve of the back of your head (occiput)—not the overall size or shape of your face.
What's my head shape? I'm not sure.
- We're happy to help. Simply email us at hello@kanudausa.com with a side-profile photo of yourself with your hair parted or pulled completely away from the back of your head so the full contour is visible.
What's in the box?
- Pillow
- Default Pillow Case
- Height Pad Insert
What's the return policy?
- It can be found here: Return & Exchange Policy
How does Kanuda help with neck pain relief?
- When proper cervical alignment is held overnight, your neck muscles can finally rest instead of compensating. That's where real neck pain relief starts. Learn more on our Why Kanuda page.
How do I wash the pillow case?
- The pillowcase is removable and washable. Hand wash with mild detergent, then air dry.
- Do not tumble dry, as heat may affect the fabric and fit.
For more information, please visit the Support section.
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Completa el look:
Wake up to a neck that finally rested.
Unsupported, neck muscles work all night. Aligned, they rest.
Medium High Support
Elevated cervical support with a soft, balanced feel.
Rounded Head Shape
Designed for slightly pronounced back-of-head profiles.
Medium Soft
A softer entry point for those new to cervical pillows.
40+ Ventilation Holes
Airflow channels help release heat through the night.
Physical therapy, built into your pillow.
Alignment takes time.
What took years to lose won't return overnight.
WEEK 1
1 in 6 feel the difference right away.
At first it may feel firmer and more contoured than you're used to. That's not a problem — it's your neck meeting real support, maybe for the first time.
WEEK 2
1 in 2 notice a change by the second week.
Sleep feels less interrupted. Morning tension in the neck and shoulders starts to ease. Some nights still feel different — that's the adjustment, not a setback.
Month 1
9 in 10 are satisfied by the first month.
The support starts to feel like yours. Sleep settles, mornings feel lighter, and your neck stops being something you think about.
FAQ
1. What kinds of neck and sleep issues do customers come to Kanuda with?
- Most customers come to us after everyday struggles: morning neck and shoulder stiffness, all-day tension, tension headaches, tossing and turning, waking through the night, and "tech neck" from desk work—often after trying memory foam, feather, adjustable, and other one-sized fits all pillows without finding real support.
Others are managing more specific conditions and want better nightly support: degenerative disc disease, bulging or protruding discs, pinched nerves and tingling in the arms or hands, cervical stenosis, arthritis, forward-head posture, cervical facet syndrome, hypermobility and EDS, cervical vertigo, and recovery from car-accident and other neck injuries. Many are also side or back sleepers who couldn't find a pillow that filled the gap between ear and shoulder or kept their head from tipping forward.
2. What improvements do customers notice after switching to Kanuda?
- After adjusting to Kanuda, the improvements customers most often share with us are waking with far less neck and shoulder stiffness, fewer headaches, less nighttime tossing and turning, deeper and more uninterrupted sleep, reduced tingling and tension, and better-supported side and back sleeping—simply feeling more rested and aligned in the morning.
Every person is different, and Kanuda works best as part of healthy sleep and posture habits. But for many customers, finding their right-fit pillow has made a meaningful difference in how they sleep and how they wake up.
3. How long is the adjustment period, really?
- Kanuda supports your neck in a way most pillows don't, so it can feel firm or unfamiliar at first. Most customers adapt within one to three weeks, and many tell us the support was well worth the wait. If you're still adjusting after that, contact us—it's often a small placement or height tweak.
4. Can I sleep on my side—and how should I position myself?
- Yes—Kanuda supports both back and side sleeping. The taller outer zones fill the space between your ear and shoulder to keep your neck aligned. When side sleeping, rest your head in the raised outer zone rather than the center contour; it can take a few nights to find your spot. Our Tensegrity Foam holds its support all night, so you won't sink flat by morning.
5. Should I use the height pad?
- We recommend starting without it. If you have broader shoulders or a taller frame—or want a little more height, especially when side sleeping—you can place the included height pad under or inside the pillow. Start low, and add only if you need it.
In Their Words
The people who finally found their rest.
“I have pinched nerves at C5 and C6, which caused neck pain and numbness in hands. I tried the cheaper pillows similar in design, they helped but do not last long. So I finally ordered a Kanuda Primo Air pillow.
The quality is great, I have been using it for 6 months. My numbness is gone and neck feels great. The pillow really does let you shift from back sleeper to left or right side sleeper, without effort. I recently bought the Kanuda Piano Air too.
”
“It took me a long time to get used to this pillow as I retrained from being a side sleeper to sleeping more on my back. The pillow allows for side sleeping, but it clearly wants you on your back.
The headaches and stiff neck I used to wake up with are largely gone, and after months of use, my posture genuinely feels better. I “hated” using it at first, but I love what it’s doing for me—it’s a long process, but well worth it in the end.
”
“I have a chronic neck issue that I have not been able to resolve but my therapy includes having good support for my neck when sleeping.
This is my favorite pillow. I have bought like 30 pillows trying to find the right one but this one I won't trade for anything. I waited a long time to buy because the cost is so much but I got some family to pitch in for my birthday and the rest is history.
”
“I've tried at least half a dozen pricey pillows and been disappointed. Shredded latex foam was the closest, but I would wake every night and readjust the filling. Buckwheat, memory foams, contoured and flat — all fell short. I wanted support for back sleeping with a bit of lateral height so that I could turn my head slightly.
The Primo Air met all these needs perfectly. I wouldn't have guessed how well this would work. I've purchased the travel version and would not hesitate to buy another Primo if, heaven forbid, something happened to mine.
”
Ratings & Reviews
- ABAmamda B.Verified BuyerReviewingPrimo Air – Elevated, Soft SupportI recommend this productMain sleeping position Back SleeperAge Range 45-54Main reason for getting Kanuda Neck PainProduct Standouts Great Quality, Better Sleep, Neck SupportRated 5 out of 5 stars17 hours agoNo more neck pain!
After constant pain in my neck I decided to give it a try. I took the quiz and it told me which pillow to try. The first night I could feel how comfortable the pillow is for me. After weeks, my neck pain is gone and I really like my new pillow. I do wish there were more pillow case options s.
- BSBen S.Verified BuyerReviewingPiano Air – Low, Firm SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 25-34Main reason for getting Kanuda Neck Pain, Herniated DiscProduct Standouts Great Quality, Better Sleep, Neck Support, Better PostureRated 5 out of 5 stars2 days agoHuge improvements for disc-related nerve pain
Had been suffering from severe nerve pain resulting from disc-issues in my neck. Nothing was helping, I tried 3 other pillows, until I tried the Piano Air, and it helped me see a significantly positive change in my recovery. And if you sleep on your side (which I do occasionally) this is a game changer. I've never had support like that, the material is a type of foam/rubber I've never encountered. It is soft without losing shape and has a small divet for your ear. No other pillow let me sleep comfortably on my side with my injury.
Unlike other pillows, this one finally allowed me to relax my traps and other muscles guarding my neck, as it finally felt supported. And it is so low and shaped well that your shoulders can relax and drop to the mattress.
I love it, it feels like my PT is doing occipital release all night long. Another unexpected benefit was my migraines are much better, and even if I have one when going to bed, this pillow makes it easier to get to bed. Cannot recommend enough. If you are on the fence, it is absolutely worth trying.
- MSMila S.Verified BuyerReviewingPiano Air – Low, Firm SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 18-24Main reason for getting Kanuda Herniated Disc, Neck PainProduct Standouts Great Quality, Better Sleep, Neck Support, Better PostureRated 5 out of 5 stars3 days agoBest Pillow EVER
Listen, I took a leap of faith when I bought this pillow (I mean, yea it's a little pricey) HOWEVER, after 2-3 months of having it, I would and probably will end up buying it again or even multiple more times over the course of my life. I love this pillow so much I refuse to go anywhere without it. I’m also so protective over it like my boyfriend isn't allowed to put his head on it because it's MY pillow and I love it so much!
I have some bulging disks in the cervical portion of my spine - specifically c4-c7 - the physical therapists used traction devices to help alleviate the pain and this pillow is designed with that therapy in mind. I used to wake up every morning with neck pain and a migraine, I don't wake up like that anymore. I also used to have a snoring problem and this pillow in conjunction with breathing strips and mouth tape has solved that problem.
It truly is THE BEST designed pillow out there. People may call me crazy for spending this much on a pillow but I DON'T CARE, this is what everyone should be sleeping on! The pillow is very well produced, you can tell the time and care and precision that went into making it. I won't buy any other garbage pillows EVER AGAIN
- KRKristi R.Verified BuyerReviewingPiano Air – Low, Firm SupportI recommend this productMain sleeping position Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 45-54Main reason for getting Kanuda Neck PainProduct Standouts Better Sleep, Neck Support, Better PostureRated 5 out of 5 stars5 days agoWorth it
I have thoracic kyphosis, scoliosis, and a rounded back of my head with a pronounced occipital bump that, when combined, made it very challenging to find a pillow that didn’t leave me in excruciating pain or my trigger points all fired up. I was skeptical, but desperate due to the amount of pain I was in, so after sending pics of the back of my head and consulting with customer service, I decided to purchase the Piano Air. The first few days were amazing, and then I had a couple weeks of adjustment where I was on the fence, but now that my body is fully adjusted to it, I would not trade this pillow for the world. My only issue is that I have a tendency to turn my head to the side when I sleep, which because this pillow is so low profile, sometimes I overrotate and wake up with sore SCM muscles on one side. To correct that, I purchased a couple of large weighted flaxseed eye pillows/heat pad things to place on each side of my head/neck as bumpers, which keeps me from overrotating my head to one side. Together, the system has been so effective that I can’t remember the last time I woke up in pain. Highly recommend this pillow if it suits your needs…but would also recommend consulting with customer service as they do an excellent job with helping you determine which pillow is right for you!
- MDMikael D.Verified BuyerReviewingLargo – Adaptive, Smooth SupportI recommend this productMain sleeping position Side & Back SleeperHeight Range 5' 4" ~ 6' 0"Age Range 35-44Main reason for getting Kanuda Neck Pain, Herniated DiscProduct Standouts Great Quality, Neck Support, Better SleepRated 5 out of 5 stars6 days agoAmazing support
The Largo pillow has been a game-changer for me as a dual back and side sleeper. The ability to adjust the height is phenomenal and really helps me dial in the right level of cervical support. I have military neck (loss of normal curvature) and while I can't claim it has fully restored my natural curve, it has noticeably relieved a lot of my upper cervical pain. Just keep in mind there is a bit of an adjustment period; it took me about two weeks to fully get used to it, but it’s completely worth it